Our Core Values

Force free, science based positive reinforcement

All of our training is based on the most up to date, humane methods for teaching dogs and humans alike. We know that positive reinforcement based training is the way we want to teach all of our dogs, service or otherwise. We want to ensure that everyone and every dog feels safe and are kept comfortable with our training. We do not use yelling, collar corrections, withholding needs, or physical pain in our training. What we do use is food reinforcement, play, petting, verbal praise, real life reinforcers, and easy to digest training concepts. And, when we know better we do better. That means things might change or be updated throughout your time training with us. But don’t worry, we will keep you up to date on these changes.

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Education

Training dogs is really about teaching their partner, too! We want to make sure each concept is broken down in a way that is easy to understand and replicate when we aren’t in a session with you. There aren’t any “trade secrets” we don’t share with the people we’re working with. We want to send our pet and service dog clients out in the world knowing they both have the tools to succeed.  Nothing makes us happier than hearing a client explain a complex training session that went flawlessly or a public outing that was stress free. We want to set you up for success so you can do the same for your dog.

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Safety and comfort

Above all else, the safety and comfort of our clients is taken the most seriously. From thoughtful socialization for our service dogs in training, to respecting each client’s needs and goals we want to ensure this is a safe space for everyone and every dog. We are an inclusive program that strives to make everyone feel welcome and comfortable, this means the people too!

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Partnership over perfection

This one is tricky in the animal training world. We expect so much out of our learners as members of the family and working service dogs. Instead of focusing on perfection, we ask our clients to look at the big picture. So, that might mean some of our puppies don’t know what the cue “sit” means, but they can settle in public, tackle novel socialization, and look to their partner for support. We’re building partnerships with mutual trust and respect. Everything comes in good time, but we never want to add unnecessary pressure that might put your partnership at stake.